Model of an information system for data support of smart home assistants

Purpose of research. Digital goods are often innovations compared to their physical counterparts. One of the key technologies that have improved voice interaction with devices is smart home assistants, which have become an important element of digitalization of daily life. The use of the concept of providing such assistants with data in the management of an organization ensures the necessary amount of information storage. The purpose of the research is to develop an information system model to support smart assistants in management, corresponding to the concept of indirect management.

Methods. Methods of system analysis, system engineering and modeling were use Methods. System analysis and modeling methods were used to solve the tasks.

Results. The features of the implementation of providing smart assistants with data when managing an organization based on the provisions of the concept of indirect management are given. The mathematical support of the user query recognition algorithm is presented. The features of the implementation of a data management system for managing an organization based on the concept of indirect management are described. An information system model has been developed that allows one administrator to quickly classify user requests in real time and provide timely and tactical information. In this case, all sets of user requests will be operationally classified and marked in real time.

Conclusion. A model of an information system has been created to support smart home assistants. To administer such a system, one administrator is enough to quickly classify user requests in real time. Practical recommendations on the organization of effective interaction of end users with smart home assistants and similar modern intelligent technologies are presented.

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